FAQ
Frequently Asked Questions
1. PRODUCT & USAGE
Q: How do I use the vacuum storage bags?
A: Simply place your items inside, seal the double-zipper, and use the included hand pump or any standard vacuum cleaner to remove the air through the valve.
Q: Are the drawer organizers adjustable?
A: Yes, our interlocking bins are modular. You can rearrange them to fit various drawer sizes and organizational needs.
Q: Is the fridge rack magnetic?
A: Yes, it features heavy-duty magnets that securely attach to any metal surface, primarily refrigerators and washing machines.
2. SHIPPING & DELIVERY
Q: How long does shipping take?
A: Standard shipping typically takes 5-7 business days within the US and EU. International orders may take 7-14 business days.
Q: Do you offer free shipping?
A: Yes, we offer free standard shipping on orders over $50.
3. RETURNS & EXCHANGES
Q: What is your return policy?
A: We offer a 30-day return policy. Items must be unused and in their original packaging to be eligible for a refund.